Explore our policies to understand the guidelines for using services

Terms of Service

Please carefully read these Terms of Service before using the Fabricorex website. These terms specify your rights, responsibilities, and limitations regarding the use of the Fabricorex website and services. 

1. Use of Services:

• You must comply with all local laws, regulations, and these terms of use while using Fabricorex services.
• You should not misuse Fabricorex services, create undue load, or cause security breaches.
• You must not attempt to sell, transfer, rent, sublicense, or share Fabricorex services without permission.

2. Privacy and Data Usage:

• You must read and agree to Fabricorex's privacy policy. This policy outlines the relationship between you and your personal information.
• When providing personal information, you must provide accurate, up-to-date, and complete information.

3. Copyrights and Intellectual Property:

• All content on the Fabricorex website is protected by copyrights and other intellectual property rights.
• You cannot modify, copy, distribute, sell, or otherwise use the content without Fabricorex's written permission.

4. Changes and Termination:

• Fabricorex reserves the right to change or update these terms of use at any time.
• Fabricorex may terminate your services without prior notice for violation of the terms of use or for any other reason.

These Terms of Service outline the fundamental rules you must adhere to when using the Fabricorex website and services. By using Fabricorex services, you acknowledge that you are bound by these terms.

Privacy Policy

At Fabricorex, we take your privacy very seriously, and through this privacy policy, we want to share with you the steps on how your personal information is collected, used and protected.

Collected Information:

When using Fabricorex, you have the option to provide personal information such as your name, email address, phone number, and interests. Additionally, we may automatically collect user interaction information, such as the pages you visit, shopping history, and preferences. However, these pieces of information are entirely anonymous and not used to identify you.

Use of Information:

We use the information we collect at Fabricorex to provide you with better service, process your requests, deliver your orders, inform you about campaigns, and enhance your customer experience. We may also use this information to communicate with you.

Information Sharing:

No personal information is shared with third parties without your explicit consent. Fabricorex takes necessary technical and organizational measures to protect customer privacy.

Cookies and Technology:

The Fabricorex website collects information like site traffic, preferences, and shopping cart content using cookies and similar technologies. This is done to enhance website performance and provide you with personalized content.

Security:

We want to assure you that your personal information is safe. Therefore, we implement the latest security measures and do our best to keep your data secure. The Fabricorex website protects your information using security protocols like Secure Socket Layer (SSL), ensuring the secure transmission of your information. We specifically use SSL technology to protect your credit card and bank account information during shopping. The infrastructure of our site is protected by robust security firewalls and other security measures, preventing unauthorized access and keeping your information safe.

This Privacy Policy indicates your acceptance of this policy by using the Fabricorex website. If you have any questions or concerns regarding the privacy policy, please contact us.

Return Policy

We are committed to ensuring the satisfaction of our customers. In case you experience any issues with our products, we are here to assist you. We offer flexible solutions for the following situations regarding our products:

Satisfaction Guarantee:

If you are dissatisfied with any of our products, we strive to offer you more affordable alternatives.

Defective Products:

If you identify a defect in a product, we take steps to resolve the issue by providing a discount on the same or a similar product.

Special Circumstances:

Some situations require a special approach. We will do our best to provide you with the best solution tailored to your specific circumstance. If you wish to obtain more detailed information about product returns during this process or inquire about an alternative solution, you can contact us at info@fabricorex.com or call our customer service.

Our priority is to ensure our customers leave us content. We aim to establish a long-term collaboration with you and, in pursuit of this goal, we offer flexible and fair return policies.